Business Victoria, in collaboration with Monarch Institute are offering this online course to help you develop critical organisational competencies for your small business.

‘People, Processes and Technology’ is about helping you understand how to get the most out of your people. It covers culture transformation and process improvement, resulting in a more effective and sustainable change effort.

These lessons are entirely online and comprise of slides, PDF’s and a workbook that you can study at your pace. Take notes, make lists, get your action plan written, and put your new skills to use straight away. This course can be taken on its own or you can book to attend a live workshop or webinar to compliment your learnings.

The length of learning modules are about 4-6 hours. This is dependent on your previous study experience, time availability, how fast you work and how committed you are.


Course topics:

  1. The PPT Framework
  2. Skills and competencies
  3. “Change” as something personal
  4. Employee engagement
  5. Processes in performance